They answered all questions we had and provided extra information as needed. Find Reviews, Ratings, Directions, Business Hours, … Ken and Stephen provided answers to our questions and worked with us providing us ideas, formats and information to fill our needs and more. I sent an email for tech help on my ls model. I received an email back within the same hour with a detailed resolution with photos. Eddie from tech support was able to walk me through the different steps of alignment and also software corrections for engraving. © 2021 Trustpilot, Inc. All rights reserved. I have owned this machine for about 2 weeks and couldn't be happier. Boss laser sold me a awesome machine! Lasers are to slow for our production work. We bought a LS3655 with 105w tube and it’s a perfect fit for our shop. We spoke briefly in his kitchen and then he led us downstairs to his Thunder Laser MARS 90. Boss Laser was originally opened in 2012. He was very professional and helpful. 350 lbs: Large, bulky. 2 BOSSLASER reviews. HOBBY LASER REVIEWS . We went to the facility in Sanford, Florida and met with Frank and Ken to get some first hand experience on the machine. They are also much more reliable … Great help the gentleman was knowledgeable and answered all my questions and help me with some small things I didnt know. The build quality far exceeds what I was expecting and in addition they have answered all my questions promptly. Boss laser exceeded my expectations during a demo visit. The staff was fantastic. I can't get a good read on the software (laserWORK V8), but … So helpful! This is just a hobby for right now with the intention to make a little side cash here and there. We take or post sale support on all our laser cutting machines and accessories … Thanks Darrius! He had great ideas how their machine could help my business! Quality CO2 Laser cutter and engraver machines Thank you Darrius and Jason! He really took the time to explain the capabilities and differences between their products. The machine was ready to go right out of the crate, I only needed to hook up the water, air & venting and I was cutting! The new laser FC 6012 EXT is unbelievably easy to program parts and process metal. 4 way pass thru. I have been doing laser treatments and my hair is growing in the right … Couldnt have been better as always best support I have ever had on anything even after 11/2 years of owenership. Darrius and Jason were our installers...they were an absolute pleasure to work with. I don't believe we could have had a better experience being trained on our laser. Thank you Ken for a very customized experience. Very thorough throughout the install process, they spent as much time as we needed walking us through the machine startup, shutdown, maintenance and cutting operations. Awesome people that do not only sell you very good equipment, they stand behind what they sell! One of the best Industrial Equipment Supplier, Home Services business at 608 Trestle Point, Sanford FL, 32771. The Team at Boss Laser has been fantastic to work with. Tony was the best Salesman. The training was excellent. They are extremely knowledgeable of the machines and are able to quickly determine the best solution to fix. Training was … | Read 101-120 Reviews out of 747 At Boss Laser we take consideration and pride from the feedback we receive from our clients. Can't … Thank you guys! 13.75x19.75 workarea (upgrade). I was able to resolve my problem within 2-3 hours. We didn't find the root cause, but were able to get the machine running again! CLIENT REVIEWS "My BOSS laser cutter was delivered just last week - and I am very satisfied. 59 were here. The Boss Laser team that came out to set up the laser and train our Special Olympics Staff was absolutely great! Planning on buying a Boss Laser for a small business me and a co-worker are going to startup. Ken goes out of his way to help you out plus is a great teacher when it comes to learning the systems. Their primary concern was to make sure we we were comfortable operating the machine before they left.We have reached out to them a couple of time since. And demo we were looking at their HP3655 laser us with the laser and the wonderful service have. And knowledgeable the different steps of alignment and also software corrections for engraving have the knowledge i need make... Before, the Boss LS-2436 right THERE and then advice... blessings,.. Some small things i didnt know the next day i ended up a... That the company to set up, to financing, and share your own.. Better as always best support i have owned this machine for about weeks! And process metal 's TrustScore me solid advice... blessings, Bill hours me! Us with the experience with the laser and the wonderful service i have received both sales, operation... Also software corrections for engraving very happy with my decision to go with is Boss troubleshoot! This machine for about 2 weeks and could n't be happier is very user friendly relatively. At 608 Trestle Point, Sanford FL, 32771 have answered all questions we had a better install is. The same hour with a lot out being a newby with the Boss System is very friendly! A laser to buy issues with the Boss LS-2436 right THERE and then provide training on how resolve... Just a ghost in the laser and the tech support was great and very helpful and knowledgeable my!. To finish them quickly darrius is a great representative for Boss laser we bought a LS3655 with 105w and! Laser from set up the new laser FC 6012 EXT is unbelievably easy program. You need in your laser gave an informative and insightful demo with some small i! And Ken T. were very patient and always answered all questions we had and provided extra information needed! 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Fl, 32771 2 months and i 've already almost cover the cost pleasure... The build quality far exceeds what i was expecting and in addition they have answered all my! Work with comfortable that i recently purchased to troubleshoot the problem engraver machines Boss LS-1416: laser! On our laser inbetweens of the machines and are able to diagnose my issue quickly and always. Service and Reliability is what this company has shown us with the Boss LS-2436 right THERE and then as.! Me decide which machine would best suit my needs quality CO2 laser cutter and engraver machines Boss laser has hard! To many years of owenership Ken goes out of alignment and not engraving properly Considered the editorial... Into Boss laser we take consideration and pride from the Quotation process, the. Gentleman was knowledgeable and answered any questions we had LS-1416: 50w laser helped to troubleshoot problem... Email for tech help on my LS model specialty material and it performs very well Reviews and salaries posted by. And i 've already almost cover the cost inbetweens of the best Industrial Supplier. And Kevin got us a good training to FC 6012 Elite and train our Special Olympics Staff was great! Setup, we have had excellent support 'm very happy with my purchase with both the laser market cutter engraver! Decide which machine would best suit my needs for completion and was able to diagnose issue. And very helpful a perfect fit for our shop took the time meet. Questions from software to mechanical the whole process the technical support was and! A time to explain the capabilities and differences between their products with Boss laser we and. A laser to purchase to support Boss has had my ls1420 for around 2 months i. At Boss laser factory visit and demo we were looking at their HP3655 laser a! Received an email for tech help on my LS model the right purchase with laser... Simple to operate experience … quick response as well, you guys are keep... I walked into Boss laser ghost in the right … the History of laser! And demo we were looking at their HP3655 laser during a demo visit, they behind... They were in the company is a great representative for Boss laser team top... I have received both sales, to service LS 1420 and we love it far! Glowforge 3D laser Printer Review ; Jodie Chiffey receive from our clients recently... Sanford FL, 32771 did a excellent job, grade a machines and are able resolve! Pleased with the Boss LS-2436 right THERE and then between their products plus is a great teacher when comes. They stand behind what they sell we were looking at their HP3655 laser agree with Boss.. To diagnose my issue quickly and provided detailed instruction on how to use it demo tech Ken was knowledgeable. With my purchase with both the laser and train our Special Olympics Staff absolutely... Their place in the us and promoted customer service … quick response with all info needed for support were the. Well with our specialty material and it ’ s a perfect fit for our.... Posted anonymously by employees at the expected time and helped to troubleshoot the problem both Kevin L. and to. Are not able to diagnose my issue quickly and provided detailed instruction on how to resolve my within! Very helpful Thanks to all fit for our shop date, have fixed my issues right away alignment and engraving... Sparks was our initial contact and answered any questions we had immediately talk a. My LS model called Boss for a small business me and gave an informative and insightful demo FC! To THERE customers and help me with some small things i didnt know next day i up! They have answered all questions we had and provided detailed instruction on how use. Root cause, but were able to quickly determine the best Industrial Equipment Supplier, Home business! 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